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Mushie Reviews
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Feb 9, 2023
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Mushie Customer’s Q&A
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Mushie FAQs
Are Mushie's skincare and bath and care items safe for babies?
Yes, Mushie's skincare and bath and care items are crafted with natural ingredients that are gentle and nourishing for babies' delicate skin.
How do I get free shipping?
Mushie offers free standard shipping for orders within the U.S. if the total cost of your order is over $75 after any discount codes are applied.
When will my order be shipped?
Your order will be packed by Mushie's warehouse team within 2-3 business days of your order being placed. Transit times vary based on the selected shipping speed, with options ranging from 1-10 business days.
Are international deliveries available?
Yes, Mushie offers international shipping. Import duties and VAT charges may apply and are not included in your order's total. Mushie assumes no responsibility for import duties or customs charges.
What items are returnable?
Items are returnable if they are within 30 days of the date of purchase, unused and resalable, and in the original packaging with all tags intact.
How do I make a return?
To start your return process, visit Mushie's returns center and provide your order number and email address. Follow the instructions to select the items you wish to return and allow 24 to 48 hours for approval.
How soon will I get my refund?
You will be notified via email once your returned item is received and inspected. Approval or rejection of your refund request will be communicated and if approved, the method of reimbursement selected in your return request will be used.